Shipping & Handling
NEAL ships First Class Mail with tracking via the US Postal Service for $6 USD on all domestic orders. NEAL ships to Canada for $12. All items in stock will ship within 3 to 5 days upon purchase and most of the time, within 48 hours. If your item is made to order, please allow 1-2 weeks for completion and ship time. Please send me a message if you need your order expedited or shipped with special instructions.
Each piece of NEAL jewelry is crafted by hand. Please keep this in mind, as there may sometimes be delays or backorders. In the event that your jewelry is delayed, you will receive an email and ship time. I am as meticulous about shipping and handling as I am about crafting each piece, so please be patient...it'll be worth it! For international shipping inquiries, please send me a message.
All jewelry comes packaged in a signature, recycled paper logo box and a cotton muslin pouch, gift ready. All orders will include an itemized receipt. If you are shipping the jewelry as a gift directly to its recipient, please send a message and let me know and I will not include the receipt. When ordering multiple items please send a message if you would like them individually packaged. Otherwise, items will be packed together to save resources. Thanks!
MADE TO ORDER OR SOLD OUT
NEAL jewelry is produced by hand, in small batches. If you see that an item is sold out or made to order, it just means that I'll need 1-2 weeks to restock or produce the piece for you. Don't let that deter you from ordering. If you need a piece expedited, just send me a message.